Questions about Avis Preferred

• How does our loyalty program work?

  When you sign up as an Avis Preferred member, you will be able to enjoy various benefits and have access to our dedicated Preferred Customer service team.

  Priority service:
  10% discount on every rental Avis App** – Select your vehicle in our app Exclusive partner offers Enjoy exclusive discounts with selected partners
  

  ** Based on availability. Not applicable to vans, luxury cars, the Select Series and Prestige vehicle categories, or a rental period longer than 14 days. The number of rentals per year determines your level.

  • You start out with Avis Preferred, giving you numerous benefits.
  • After 5 rentals (and an amount of €1,000), you automatically graduate to Avis Preferred Plus.
  • After 10 rentals (and an amount of €2,000), you automatically graduate to Avis President’s Club.
  • A “loyalty year” is the 12-month period from the date you registered for Avis Preferred.

• What are the ground rules for joining Avis Preferred?

  To participate in our free loyalty program, a credit card in your own name is necessary. Unfortunately, without a credit card in your own name, you cannot join Avis Preferred. Join Avis Preferred as early as the first time you rent from Avis.

• I can't log in to www.avis.nl or into the Avis app, now what?

  If you cannot log in to the Avis app, choose "forgot password”. A new password will be sent to your email address. If you do not receive an email with a new password, please send an message to database.zone2@abg.com. In your email, please describe the problem, and our team will make sure you can log back in quickly. If you can't log in to www.avis.nl you can contact our call center. Then send an email to info@avis.nl or call +31 (0)88 900 55 55

• Where can I change my Avis Preferred account information?

  You can change your account information in your Avis Preferred profile. This includes information such as your address, credit card and email address. By following this link, you can change your account information in your Avis Preferred profile.

• As an Avis Preferred customer, how can I make a booking abroad?

  You can do this easily at www.avis.nl or through the Avis app. At www.avis.nl, you can log in to your Avis Preferred account at the top right and then make a reservation.