How can we help you

The most frequently asked questions about business rentals can be found here

For more information about Avis business products or driving on account, please call: +31 (0)88 900 55 20. Our sales support department is available Mondays through Fridays from 8:00 am to 6:00 pm.

Questions about business rentals

  • For information about creating a business account, please contact our call center at +31 (0)88 900 55 20.

  • You can easily cancel your car rental at www.Avis.nl/afmelden. Or you can send a message to afmelden@Avis. In this email, please state your name, complete pickup address, phone number, and vehicle registration number. We will then process the end of your car rental.

  • Booked via Avis.com? Go to https://www.avis.com/en/reservation/ereceipt, enter your last name and email address, and view invoices from the past 6 months.

    Did you book through Avis.nl, our call center, or a branch? Please contact our call center at +31 88 900 5555. We will be happy to send your invoice to you by email.

  • If it concerns a business rental, this is possible for the following European countries:

    • Belgium (50% claimable)
    • Germany
    • Italy (under certain conditions)
    • Luxembourg
    • Netherlands (84% claimable)
    • Spain (50% if also for private use)
    • Sweden (50% claimable)
    • Switzerland
    • United Kingdom (50% if you rent for more than 5 days)

    It is not possible for the following European countries:

    • Austria
    • Denmark
    • Finland
    • France
    • Greece
    • Ireland
    • Norway
    • Portugal

    For all countries where it is fully or partially possible, the procedure for claiming back the VAT amount is to send a VAT claim form to the local tax authorities. An application is to be completed and submitted using the official form. The application is to be made by June 30 for VAT for the previous calendar year. This form can be obtained from the local tax authorities.