How can we help you

The most frequently asked questions about business rentals can be found here

For more information about Avis business products or driving on account, please call: +31 (0)88 900 55 20. Our sales support department is available Mondays through Fridays from 8:00 am to 6:00 pm.

Questions about business rentals

  • For information about creating a business account, please contact our call center on +31 (0)88 900 55 20.

  • You can easily sign off on your car rental at www.Avis.nl/afmelden. Or you can send an email to afmelden@Avis. In this email, please state your name, complete pickup address, phone number and vehicle registration number. We will then process the end of your car rental.

  • If you booked through the international Avis.com website, you can select "Print your car rental invoice" under services. Once you have clicked on this, you can scroll down and select "Print an invoice".

    Here, you can enter your last name and email address. The system displays the invoices issued on the card entered during the last 6 months. To obtain a copy of an invoice for reservations made through the national Avis.nl website, our call center or at one of our locations, please contact our call center at +31 (0)88 - 900 55 55. The call center can email you the invoice.

  • If it concerns a business rental, this is possible for the following European countries:

    • Belgium (50% claimable)
    • Germany
    • Italy (under certain conditions)
    • Luxembourg
    • Netherlands (84% claimable)
    • Spain (50% if also for private use)
    • Sweden (50% claimable)
    • Switzerland
    • United Kingdom (50% if you rent for more than 5 days)

    It is not possible for the following European countries:

    • Austria
    • Denmark
    • Finland
    • France
    • Greece
    • Ireland
    • Norway
    • Portugal

    For all countries where it is fully or partially possible, the procedure for claiming back the VAT amount is to send a VAT claim form to the local tax authorities. An application must be completed and submitted using the official form. The application must be made by June 30 for VAT for the previous calendar year. This form can be obtained from the local tax authorities.