Cookie Policy Avis.nl

Use of cookies

Avis.nl uses cookies and similar technologies. Cookies are small text files that are placed on your device when you visit our website. They help us ensure the website functions properly, improve our services and – if you give your consent – show you relevant advertisements.

Which cookies do we use?

We use four categories of cookies:

1. Necessary cookies
   These cookies are required for the website to function properly and cannot be disabled. They provide, among other things, security (for example against misuse), page navigation, session management and the storage of your cookie preferences.

2. Preference cookies
   These cookies remember your settings and preferences so that the site can be tailored to you. This may include chat and contact features (such as our Trengo chat) and previous interactions with customer service.

3. Statistics cookies
   Statistics cookies give us insight into how our website is used. We use analytics tools such as Google Analytics, Microsoft Clarity and A/B testing tools, supplemented by our own measurement cookies. The information helps us improve the performance, user friendliness and content of the website.

4. Marketing cookies
   Marketing cookies are used to tailor adverts and offers to your interests and to measure the effectiveness of campaigns. For this purpose, we use services from, among others, Google, Microsoft (Bing), Meta (Facebook), LinkedIn, TikTok and certain functionalities of Trengo. These cookies may track your behaviour across multiple websites.

Consent and cookie management

When you visit avis.nl for the first time, we show a cookie banner. In this banner you can choose per category (except for necessary cookies) whether you want to accept them. We only place non essential cookies (statistics and marketing) after you have given your consent. You can review and change your preferences or withdraw your consent at any time via the cookie settings on our website. We use a consent management platform (CMP) and Google Consent Mode to ensure that cookies and similar technologies are used in line with your choices.

Third party cookies and data transfers

Some cookies are placed by third parties. In that case, these parties (such as Google, Microsoft, Meta, LinkedIn, TikTok and Trengo) may also process data outside the European Economic Area, for example in the United States or other countries where the level of protection may differ. Where possible, we enter into EU Standard Contractual Clauses with these parties and follow their documentation on additional measures to protect your privacy. For more information on how they handle your data, please refer to the privacy and cookie policies of these parties on their own websites.

Overview of cookies

A current and complete overview of all cookies used on avis.nl – including providers, purposes, retention periods and, where applicable, countries to which data is transferred – is available via the cookie settings on our website. This overview is updated automatically.

Personal data and privacy

If information obtained through cookies is linked to data we already hold about you (for example because you are a customer or use an account), we treat this information as personal data. In that case, the Avis Privacy Notice applies. There you can find more information about how we process your personal data, the legal bases and your rights.

Changes

We may amend this cookie policy when necessary, for example if our services or applicable laws and regulations change. We recommend that you consult this policy regularly so that you remain informed of the most recent version.