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Reservation was not found after confirmed. After an hour they honored the reservation and price but didn't make a note of the discounted price and after I asked for documentation they refused. They stated I would get a full reimbursement of the credit card hold and they did not honor that promise. It took me over 2 weeks and 3 engagements to finally get my refund in place. I rent cars on a biweekly basis and will not be using Avis again.

Over het algemeen ben zeer tevreden met de diensten van Avis.

De auto deed het, het personeel was aardig en competent.

Service

The Avis employee in Groningen was very helpful and I really appreciated his advice.

Snelle service, scherpe prijs en vriendelijke medewerkers.

De auto was kleiner dan verwacht en liep om heel veel dingen te piepen