Looking for a reliable car rental company? Read our Avis Netherlands reviews

prima afhandeling!

Goed en duidelijk geholpen en onbeperkte kilometers

Na vele jaren BB&L overstap naar AVIS ( 15 jaar) nooit geen problemen, en een goede profesionale hulp bij lastige vragen. Mijn dank

Direct contact kunnen hebben over een reservering en reservering makkelijk kunnen veranderen. Online inchecken.

en I went to pick up the van for my house move, I checked the company's reviews and saw complaints from customers claiming Avis had charged them for damage they hadn't actually caused. I took these comments seriously, so I recorded a video of the vehicle when I picked it up. Upon returning the van, I received an email claiming I had caused two scratches on the exterior and insisting I admit fault so they could proceed with the damage claim. I adamantly denied causing the damage, initially pretending I didn't have the video. Avis claimed I had no proof while they did, and stated they would deduct the cost from the deposit I had paid upfront, insisting they were certain I was responsible based on the inspection report from when I picked up the van. That’s when I revealed the video; they were stunned and suggested that a new colleague might have caused the damage accidentally. In short, they are unscrupulous scammers.