Couple on the frontseat in the car

Other questions

Other questions

Do you have a specific question about fines, a copy of your invoice, marketing, or something else? On this page, you’ll find the right contact details for each department.

Please note: It may take 10–15 business days to receive a response to your inquiry.

Desk with electronic gadgets

Fines

Received a fine while driving one of our vehicles and have questions? Use the button below to get in touch with us.

Contact form

Request a copy of your invoice

Need a copy of your invoice from Avis or Budget Car Rental? Use one of the buttons below to request it quickly and easily.

Copy invoice Avis Car Rental Copy invoice Budget Car Rental
Man drives an Avis van
Danger triangle

Damage department

Have you been in an accident or is something wrong with your rental car? Please contact the rental location where you picked up the vehicle. They’ll assist you as quickly and thoroughly as possible.

Branches

Flying Blue

With the Air France-KLM Flying Blue loyalty program, you can earn Miles. If your Miles haven’t been credited (yet), you can claim them via the link below.

Claim Miles
Flying blue logo
one way business

Business returns

As a business customer, you can return your rental vehicle at any time—yes, even outside our opening hours! Click the button below to see how it works.

Return a business rental