Branch of the month: Amsterdam Overtoom

1. What makes Amsterdam Overtoom unique?

Avis Amsterdam Overtoom is located in a place with real automotive history. The building, dating back to 1927, was the first multi-story garage in Amsterdam. Cars still play a central role here, but it’s really all about people.

We know many regular customers by name and often already know what they need. That personal contact makes us part of the neighborhood. After Schiphol, Overtoom is also an important pickup location for tourists in the region.

2. Which customers do you work with most?

We help business customers, local residents, and tourists. From companies on the Zuidas to local garages, and from Amsterdammers who are moving to travelers from abroad.

In Amsterdam, you don’t always need a car. But when you do, everything needs to be arranged properly. That’s what we take care of: clearly, quickly, and personally.

3. What is the biggest change in mobility?

Mobility is becoming more and more about convenience. Customers arrange transportation quickly on their phones and expect us to be just as flexible.

At the same time, personal contact remains important. That’s why we combine speed with clear explanations and real attention. We also see more and more people in Amsterdam choosing use over ownership.

Amsterdam Overtoom: Customer service at the counter

4. What gives you the most energy?

The contact with people. Every customer has their own story. One person is moving, another is starting a vacation, and someone else needs a quick solution. I especially enjoy helping tourists. You’re not just handing over the car keys, you’re also sharing tips for a better trip. Sometimes even to places they may not have found on their own.

Solving problems also gives me energy. When someone has car trouble or gets stuck, you want to help them the way you’d want to be helped if you were on the other side of the counter. To me, that’s good service.

5. What would you like to tell entrepreneurs in Amsterdam?

Cars are gradually disappearing from the city. That’s why access to mobility is becoming more important than ownership. For entrepreneurs, that means taking a close look at what you really need. Sometimes renting is smarter than buying. Especially when a vehicle is not used every day.

The best solution depends on your work, your location, and your schedule. We’re happy to think along with you, so you don’t pay for downtime and can choose transportation when you need it.

6. What has been the most special request?

In Amsterdam, no two days are the same. From familiar customers to unusual situations on the street, we see all kinds of things. Sometimes, a delivery in the city center feels like a puzzle. But that’s exactly what makes the job fun. We stay calm, think along, and make sure the customer can get on the road.

For the best stories, you really should stop by sometime. We’d be happy to tell you.

Avis Amsterdam Overtoom (city center) counter

Looking for a rental car or van in Amsterdam?

At Avis Amsterdam Overtoom, we’re ready to help with personal advice, clear agreements, and the right car for your trip.

Book easily online or feel free to stop by the location.

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1 Where?

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Unfortunately, this location does not rent out trucks. You can only rent trucks at the following locations: Amsterdam West, Breda, Den Bosch, Enschede, Goes, Groningen, Haarlem, Helmond, Hoogeveen, Leeuwarden, Maastricht, Nijmegen, Rotterdam Haven, and Utrecht.

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It is not possible to pick up this vehicle at this location.

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It is not possible to return this vehicle at this location.

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You'll pay a surcharge of € 25,00 for returning a van to a different branch than where you picked it up. You can pay this surcharge at the branch.

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You'll pay a surcharge of € 60,00 for returning a truck to a different branch than where you picked it up. You can pay this surcharge at the branch.

Return elsewhere

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It is not possible to pick up this vehicle at this location.

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It is not possible to return this vehicle at this location.

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You'll pay a surcharge of € 25,00 for returning a van to a different branch than where you picked it up. You can pay this surcharge at the branch.

Attention |

You'll pay a surcharge of € 60,00 for returning a truck to a different branch than where you picked it up. You can pay this surcharge at the branch.

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The location is closed at the chosen return time.

You can easily return the rental car by parking the vehicle at the location and leaving the key in the key drop box.
Any parking fees are at your own expense.

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The branch is closed at the chosen return time. However, you can easily return your rental car by parking the vehicle at the branch and leaving the key in a key safe.

Wanneer?

Pick-up date and time

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Unfortunately, the chosen branch is closed when you want to pick up the car. Please choose another branch or change the time.

Please note: 1 rental day = 24h after pick-up time 1 rental day = 1 calendar day

Return date and time

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3 Additional preferences?

Airconditioning

Tail lift

Automatic transmission only

Number of passengers

Cargo space

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When you click on 'View cars', you will be automatically redirected to the international booking module, as you want to pick up or return the car outside the Netherlands.